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Mortgage Relationship Manager

3 months ago


Mississauga, Ontario, Canada Community Trust Full time

Mortgage Retention Specialist

Community Trust Company is in search of a committed professional to become part of our team as a Mortgage Retention Specialist. Within our innovative and progressive organization, you will find opportunities for career advancement and personal development in a nurturing and inclusive atmosphere.

Key Responsibilities:

  • Oversee application details for mortgage financing
  • Foster relationships with clients and stakeholders
  • Support activities related to residential mortgage retention
  • Perform follow-up communications with clients to ensure exceptional service
  • Spot opportunities for process enhancements
  • Guarantee adherence to company policies and guidelines

Qualifications:

  • Minimum of 2 years of experience in customer service within the mortgage sector
  • Completion of Post-Secondary Education
  • Proficient negotiation and sales abilities
  • Strong organizational and time management capabilities
  • Attention to detail and ability to meet deadlines
  • Positive demeanor and capacity to collaborate in a team setting

Preferred Skills:

  • Background in residential retention or underwriting
  • Understanding of residential mortgage management

About Community Trust Company:

Community Trust Company promotes a supportive and cooperative work environment, offering avenues for both personal and professional growth. Join us in influencing the future of financial technology and making a positive impact on our clients' lives.