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Customer Service Representative

2 months ago

Sydney, Nova Scotia, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Over-the-Counter Associate at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability of our pharmacy department.

Key Responsibilities
  • Maintain a high level of customer satisfaction by responding to customer inquiries, resolving issues, and providing product information.
  • Ensure a clean and safe shopping environment by maintaining the store's appearance, restocking shelves, and adhering to health and safety protocols.
  • Support sales and profitability by promoting products, managing inventory, and maintaining accurate records.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills necessary for effective customer service and teamwork.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills required for accurate cash handling and inventory management.
Preferred Qualifications
  • Previous retail or customer service experience an asset.
  • Knowledge of pharmacy operations and procedures beneficial.