Distribution Center Operations Manager

3 weeks ago

Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

The Opportunity:

What you will be doing:

As a key member of the Refrigerative Supply Limited team, the Distribution Center Manager will be responsible for overseeing the daily operations of the distribution center, ensuring that company standards and objectives are met. This role will also involve performing warehouse duties and functions to support inventory integrity, order processing, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

Key Responsibilities:

  • Plan and manage product distribution activities to achieve company goals.
  • Develop and implement continuous improvement initiatives and share best practices with team members.
  • Implement new distribution strategies to obtain profitability.
  • Analyze existing distribution procedures and recommend improvements.
  • Monitor and manage inventories at the distribution center.
  • Identify and assign resources to meet workload and schedules.
  • Oversee daily operations of team members and provide assistance as needed.
  • Perform basic administration duties and maintain clear and complete accounting records.
  • Provide outstanding customer service and ensure customer satisfaction.
  • Manage storage and handling of inventories in warehouses.
  • Prepare budgets and manage expenses within budgets.
  • Manage carriers to perform distributions in assigned routes.
  • Develop and manage appropriate KPIs and scorecards to ensure operational oversight.

Requirements:

  • 5-10 years of leadership experience preferably in a wholesale/distribution environment.
  • Strong management and customer service skills.
  • Sound understanding of Health and Safety regulations and culture.
  • Demonstrate strong problem-solving and organizational skills.
  • Acts with ownership, sense of urgency, and demonstrated initiative.
  • A strong work ethic, reliable, and dependable.
  • High attention to detail, accurate, and efficient.
  • Energetic and self-motivated.
  • Able to handle multiple tasks.
  • Maintain a business-like manner at all times.
  • Dedicated to continuous improvement.
  • Experience working with RF scanners.
  • Understand the need to prioritize work schedules to meet company goals.
  • Able to work with minimal supervision.
  • Open to feedback and takes responsibility for personal development.
  • Must have flexibility in their work schedule as they may be asked to work an occasional Saturday branch open.

Your Leadership Style:

  • Servant leader with a fine balance of humility and confidence.
  • Change agent and progressive culture champion.
  • Exhibits personal values in line with the Refrigerative Supply Limited values of graciousness, collaboration, courage, innovation, community focus, and drive for exceptional experience value creation.

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