Veterinary Assistant/receptionist
4 weeks ago
**Overview**
**Responsibilities**
- Greet and assist clients and patients as they arrive, ensuring a positive first impression.
- Answer phone calls with professionalism, demonstrating excellent phone etiquette.
- Schedule appointments and manage the appointment calendar effectively.
- Maintain patient records, ensuring all files are accurate and up-to-date.
- Handle clerical tasks such as filing, data entry, and managing correspondence.
- Assist with patient inquiries regarding services, insurance, and billing information.
- Ensure the reception area is tidy and welcoming at all times.
- Walk dogs, clean kennels, feed and help monitor patients
- Assist doctors and technicians with patients
- Cleaning, mopping, etc.
**Experience**
- Previous experience as a receptionist and or ACA; or in a veterinary setting is preferred.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient in using veterinary practice management software preferred.
- Excellent communication skills, both verbal and written, to effectively interact with patients and staff.
- A positive attitude and a commitment to providing outstanding service to our clients.
Pay: $17.50-$18.50 per hour
Expected hours: 35 - 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
Work Location: In person
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