Branch Manager

4 weeks ago

Gatineau, Quebec, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly motivated and experienced Branch Manager to lead our team in the Northwest Montreal region. As a Branch Manager, you will be responsible for motivating and coaching your team to deliver exceptional client experiences.

Key Responsibilities
  • Deliver results and support new client acquisitions through multiple channels
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
  • Ensure high employee engagement through recruiting, talent management, development, and career planning
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports
Requirements
  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
  • Minimum 3 years in a people management role
  • Entrepreneurial business acquisition mindset
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Financial strength and strong brand to support your goals

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