Application Review Specialist

3 weeks ago

Vancouver, British Columbia, Canada BC Financial Services Authority Full time

Position Title: Licensing Specialist
Department: Education & Licensing
Employment Type: Full Time
Job Category: Permanent
Location: Vancouver
Work Arrangement: Hybrid
Salary Range: $71, $104,693.00

Overview
The BC Financial Services Authority (BCFSA) is dedicated to safeguarding the financial well-being of British Columbians during critical financial decisions. We oversee the financial services industry in British Columbia, which encompasses credit unions, real estate professionals, registered pension plans, insurance firms, trust companies, and mortgage brokers. Through effective and efficient regulatory oversight, we ensure consumer protection by establishing and enforcing standards across the sector, contributing to the province's economic prosperity.

BCFSA is committed to fostering an inclusive workplace and encourages applications from diverse groups, including Indigenous Peoples, women, visible minorities, individuals with disabilities, and members of the LGBTQ2S+ community, among others.

We value diverse perspectives and creativity, which contribute to a respectful and collaborative work environment. Our commitment includes:

  • Hiring individuals who reflect the community we serve;
  • Eliminating barriers to equitable employment;
  • Promoting a respectful workplace where everyone feels valued and can excel.

What We Provide:
Joining our team means becoming part of a high-performing group where each member's unique talents contribute to our mission of protecting British Columbians during significant financial transactions. We offer:

  • A healthy work-life balance
  • Comprehensive health and wellness benefits
  • Opportunities for professional growth and development
  • Competitive salary packages
  • An engaging and challenging team environment
  • A defined benefits pension plan for guaranteed income in retirement
  • Flexible work arrangements for eligible roles
  • A hybrid work model allowing team members to choose their daily work environment.

Role Summary
This role entails processing applications and conducting compliance reviews for licensing requests of varying complexity within the real estate and mortgage sectors, focusing on assessing the applicant's suitability for licensing. The position also involves contributing to the enhancement of licensing processes and recommending improvements to practices, procedures, and reporting standards.

Key Responsibilities

  • Review applications and submissions to evaluate the accuracy and integrity of the information provided.
  • Identify discrepancies and irregularities in submissions, recommending necessary follow-up actions, including further investigations.
  • Conduct inquiries and interviews to assess the suitability and reputation of applicants for licensing.
  • Identify risks in applications and perform enhanced due diligence inquiries as needed.
  • Address data integrity and quality issues related to submitted information.
  • Support special projects involving regulatory analysis, reporting, and compliance with standards.
  • Respond to internal and external inquiries of varying complexity.
  • Collaborate with internal and external stakeholders, providing guidance and support.
  • Mentor and train team members, peers, and colleagues in alignment with our regulatory objectives.
  • Contribute to the development of internal policies, procedures, and tools.
  • Provide training and orientation to stakeholders within the area of responsibility.
  • Participate in and support organizational transformation initiatives.

Qualifications

  • In-depth knowledge of relevant legislation, regulations, and policies governing BCFSA's regulated entities, or equivalent experience.
  • Strong written and verbal communication skills.
  • Excellent customer service abilities.
  • Experience in conducting regulatory interviews and investigative reporting.
  • Strong organizational skills and attention to detail.
  • Proficiency in online research techniques.
  • Familiarity with Microsoft Office Suite and Adobe Acrobat Pro.
  • Understanding of regulatory frameworks impacting BCFSA's operations.
  • Ability to interpret basic financial data and conduct financial analysis.
  • Experience with digital records management applications.

Education
A post-secondary degree in business, public administration, or law, combined with three years of relevant experience, or an equivalent combination of education and experience.

Competencies

  • Team Building: Actively engages in team activities, leveraging the skills of colleagues to achieve common goals.
  • Effective Communication: Clearly articulates ideas and information tailored to the audience's needs.
  • Customer Service: Efficiently addresses inquiries and resolves issues while maintaining a professional demeanor.
  • Quality Work: Ensures deliverables meet established standards and expectations.
  • Analytical Problem Solving: Breaks down complex issues to identify underlying problems.

Technical Skills

  • Document Management: Demonstrated experience in managing regulatory records and ensuring accessibility in support of business operations.

Note: Candidates must be eligible to work in Canada and either reside in British Columbia or have plans to relocate to the province.

Accommodation: BCFSA is committed to fair treatment of all job applicants and encourages individuals with diverse abilities to apply. We welcome confidential notifications regarding any special support needed during the application process.

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