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Department Manager

2 months ago

Penticton, British Columbia, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled Department Manager to lead our General Merchandise team at Walmart Canada. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, managing inventory, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a polite and friendly manner.
    • Assist customers with product information, locate merchandise, and make purchase decisions.
  • Inventory Management
    • Delegate and assist with the completion of Customer Availability Process tasks, including Section Work, Capping bins, and Stocking picks.
    • Delegate and assist with the completion of price changes and feature sets.
    • Delegate and assist with modular completion in assigned areas.
  • Team Leadership
    • Delegate and support with coverage in required areas on the sales floor as needed.
    • Support with recovery and zoning activities.
    • Train, coach, and offer feedback to associates.
  • Store Operations
    • Contribute to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures.
    • Ensure associate breaks are taken in accordance with coverage.
Requirements

To be successful in this role, you will need:

  • Minimum Qualifications
    • High school diploma or equivalent required.
  • Preferred Qualifications
    • Post-secondary education in a related field (e.g. business, retail management).
About Walmart Canada

Walmart Canada is committed to providing a safe and inclusive work environment for all associates. We offer competitive wages, comprehensive benefits, and opportunities for career growth and development.