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Food Service Supervisor

2 months ago

Red Deer, Alberta, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation and portioning.
    • Train staff in job duties, sanitation, and safety procedures.
    • Ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
  • Operations and Administration
    • Establish methods to meet work schedules and maintain records of stock, repairs, sales, and wastage.
    • Ensure that the food service area is clean and well-maintained.
  • Teamwork and Communication
    • Work collaboratively with other departments to ensure seamless operations.
    • Communicate effectively with staff, management, and customers.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Physical stamina to stand for extended periods and walk.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive hourly wage.
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company.