Retail Customer Service Representative

4 weeks ago


Chilliwack, Canada Walmart Canada Full time
Job Summary

As a Consumables Associate at Walmart Canada, you will play a vital role in delivering exceptional customer service and contributing to the success of our retail operations. This dynamic role requires a customer-focused individual who can work effectively in a fast-paced environment, providing a seamless shopping experience for our customers.

Key Responsibilities
  • Greet customers in a polite and friendly manner, ensuring a positive first impression.
  • Assist customers by promoting products, locating merchandise, and making purchase decisions, providing expert advice and guidance.
  • Resolve customer issues and concerns in a professional and courteous manner, escalating issues to management as needed.
  • Maintain a safe and clean sales floor environment, ensuring merchandise is properly stocked, rotated, and displayed.
  • Process merchandise, handle claims and returns, and secure merchandise to prevent shrinkage.
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements

To be successful in this role, you will require:

  • Excellent customer service skills and a strong ability to work with customers from diverse backgrounds.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy when handling cash and operating a cash register.
  • Ability to lift up to 25 kg and stand for long periods.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer

As a Consumables Associate at Walmart Canada, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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