Learning Specialist

2 weeks ago

Waterloo, Ontario, Canada CB Canada Full time
Job Title: Learning Specialist

We are seeking a highly skilled Learning Specialist to join our team at CB Canada. As a Learning Specialist, you will play a critical role in developing and delivering training programs that support our Renewals organization.

Job Summary:

The successful candidate will be responsible for designing, developing, and delivering training programs that improve the skills and abilities of our Renewals team. You will work closely with our Senior Renewals Enablement Manager to ensure a learner-centered approach is developed and executed, providing the best-in-class learning experience for our global Renewals organization.

Key Responsibilities:
  • Design and develop training programs that support Renewals onboarding and enablement initiatives
  • Participate in program curriculum design and delivery to improve global Renewals organization skills and abilities
  • Support implementation of a Renewals enablement strategy for onboarding and ongoing development
  • Collaborate with the broader Renewals organization and learning community to develop, update, and revise training resources
  • Support continuous improvement and engagement of training resources to ensure knowledge gaps are closed and desired business results are realized
Requirements:
  • Bachelor's Degree or equivalent experience
  • Recent experience in a Technology company and 5+ years' experience in a sales or Renewals training role (or comparable training role)
  • 5+ years of experience in instructional design, development, adult learning theory, and/or technical writing
  • Excellent written, oral, presentation, and communication skills
  • Genuinely positive and proactive with the ability to establish positive relationships quickly and demonstrates a willingness to help others
  • Demonstrates professionalism, diplomacy, and versatility
  • Highly organized and detail-oriented and a continuous improvement mindset to everyday tasks
  • Self-starter that can work autonomously, yet understands the value and power of a team and can work collaboratively and creatively in a fast-paced, agile environment
  • Experience in training design and development across multiple modalities, i.e., eLearning, instructor-led, blended, job aids, and more, and can manage simultaneous projects to established deadlines
  • Demonstrates knowledge and understanding of learning principles, industry design standards, and modern learning best practices for the continual development of learners
  • Technical aptitude to quickly learn new skills and development tools
  • Highly proficient in the MS Office Suite
  • Expertise in WordPress
  • Experience using eLearning tools such as Captivate, Articulate 360, Camtasia, and SnagIt
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Learning Specialist looking for a new challenge, please submit your application.

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