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Hardware Specialist

2 months ago

TroisRivières, Quebec, Canada Rona Full time

About RONA

RONA is a leading home improvement retailer in Canada, dedicated to helping customers bring their projects to life. With over 22,000 employees across the country, we offer a wide range of products and services to meet the needs of every homeowner.

Our Values

At RONA, we believe in creating an inclusive and supportive work environment where everyone feels valued. We are committed to:

  • Promoting a culture of respect and diversity
  • Encouraging work-life balance
  • Providing opportunities for professional growth and development
  • Giving back to the communities we serve

Your Role: Hardware Specialist - Customer Service

As a Hardware Specialist, you will play a vital role in providing exceptional customer service and expert advice on our hardware and tools department products. You will be responsible for:

  • Greeting customers and assisting them with their needs
  • Offering knowledgeable recommendations on hardware and tools
  • Demonstrating product features and benefits
  • Maintaining a well-organized and stocked department
  • Staying up-to-date on new products and promotions
  • Ensuring compliance with safety and loss prevention policies

Qualifications:

We are looking for individuals who have a passion for customer service and a strong understanding of hardware and tools. Previous experience in a retail environment is an asset.