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Customer Service Ambassador
2 months ago
GFL Environmental is a leading waste management company that is committed to making communities cleaner, safer, and happier through first-class service.
As a Customer Service Representative, you will play a key role in assisting businesses and industrial establishments with their solid waste needs by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.
Key Responsibilities:
- Assist outside sales representatives with appointment setting, customer tracking, and quotations.
- Field emails and customer inquiries with a solutions-oriented attitude and display your ability to multitask.
- Perform assigned tasks, which may include customer follow-ups, call-backs, email follow-ups, payment requests, and credit checks on new customers.
- Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers.
What We Offer:
- Competitive benefits plan, including retirement savings options, prioritized orthodontic and vision coverage, life insurance, and 10 days of annual paid vacation.
About GFL Environmental:
GFL Environmental is one of North America's leading waste management companies. We are proud to make a difference in our communities by providing first-class service and investing in our people.
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