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Retail Store Supervisor

2 months ago

Delta, British Columbia, Canada 1242052 BC Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1242052 BC Ltd. as a key member of our retail operations.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring excellent customer service and sales performance.
    • Lead by example, demonstrating a strong work ethic and commitment to achieving sales targets.
  • Operations and Logistics
    • Assign sales staff to duties, ensuring optimal coverage and productivity.
    • Authorize payments, manage inventory, and oversee the return of merchandise.
    • Establish and maintain work schedules, ensuring adequate staffing levels.
  • Customer Service and Sales
    • Provide exceptional customer service, resolving issues and addressing customer complaints.
    • Meet or exceed sales targets, identifying opportunities to increase sales and revenue.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales volumes, merchandising, and personnel matters.
    • Analyze sales data, identifying trends and opportunities for improvement.
  • Team Development and Training
    • Develop and implement training programs for sales staff, ensuring they have the skills and knowledge required to excel in their roles.
    • Provide coaching and feedback to sales staff, helping them to improve their performance and achieve their goals.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 1 year to less than 2 years of experience in a retail management role.
    • Skills and Abilities
      • Excellent leadership and management skills.
      • Strong communication and interpersonal skills.
      • Ability to work in a fast-paced environment, meeting deadlines and achieving sales targets.
      • Attention to detail and ability to multitask.
    • Work Environment
      • Work in a retail store environment, with a focus on providing excellent customer service and achieving sales targets.
    • Benefits
      • Free parking available.
      • Permanent employment opportunity.
      • 40 hours per week.
      • English language of work.