Bellperson

2 months ago

Richmond, British Columbia, Canada CB Canada Full time
Bellperson Job Description

We are seeking a highly skilled and customer-focused Bellperson to join our team at River Rock Casino Resort. As a Bellperson, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Respond to guest inquiries and requests in a timely and professional manner
  • Deliver exceptional customer service, ensuring guests feel valued and respected
  • Assist with luggage transportation and storage, ensuring guests' belongings are safe and secure
  • Provide information about resort services and amenities, helping guests make the most of their stay
  • Work collaboratively with other departments to ensure seamless guest experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Previous customer service experience, preferably in a hotel or resort setting
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Physical ability to lift 50 pounds and stand for long periods
  • Valid Class 5 driver's license and clean driving record
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and rewarding work experience, with a focus on delivering exceptional guest experiences

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