Stock Transfer Operations Administrator

2 weeks ago


Vancouver, British Columbia, Canada TMX Investor Solutions Inc. Full time

About the Role:

The Stock Transfer Administrator is a key member of the Operations Group at TMX Investor Solutions Inc., responsible for ensuring the smooth processing of transfer requests and supporting shareholder needs.

Key Responsibilities:

  • Validate and process transfer requests in a timely and accurate manner
  • Support shareholder requests and provide exceptional customer service
  • Coordinate new share issuance and closing mechanics
  • Operate two distinct record-keeping systems to support client shareholders
  • Process and review securities and supporting documentation
  • Coordinate printing securities from both systems
  • Provide in-person support to brokers, clients, and shareholders
  • Receive and distribute mail and counter items
  • Maintain and log outgoing mail and courier tracking
  • Respond to written and telephone inquiries regarding transfer requirements
  • Maintain operations manual fees and administer
  • Scan and file signed batch tickets
  • Assemble physical debits processed via virtual remote processing
  • Email DRS transactions and invoices to presenters
  • Ensure compliance with policies, procedures, and regulatory requirements

Requirements:

  • Excellent written, verbal, and listening skills
  • Strong computer skills, including MS Office Suite and Google Suite
  • High attention to accuracy and detail
  • Ability to organize and prioritize tasks
  • Strong organizational, interpersonal, and communication skills
  • Working knowledge of the securities industry
  • Ability to adapt to a changing environment
  • Flexible schedule to work overtime as required
  • 1-3 years of experience in an administrative role
  • Canadian Securities Course or similar courses preferred
  • Bilingual in English/French an asset

About TMX Investor Solutions Inc.:

TMX Investor Solutions Inc. is a leading global exchange company that connects cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. We're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Why Join Us:

  • Excitement - Explore emerging technology and innovation
  • Connection - Leverage our size and structure to create rich connections and belonging
  • Impact - Use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth
  • Wellness - Support a life well lived with a cloud-first and hybrid workstyle, generous time-off, and leaves
  • Growth - Achieve ambitious growth with a growth mindset and expansion in our business


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