Stock Transfer Operations Administrator

4 days ago

Vancouver, British Columbia, Canada TMX Investor Solutions Inc. Full time

About the Role:

The Stock Transfer Administrator is a key member of the Operations Group, responsible for ensuring the smooth processing of transfer requests and supporting shareholder needs. This role requires strong organizational and communication skills, as well as attention to detail and accuracy.

Key Responsibilities:

  • Validate and process transfer requests in a timely manner
  • Support shareholder requests and provide excellent customer service
  • Operate two distinct record-keeping systems to manage client shareholder transfer requests
  • Process, review, and validate securities and supporting documentation
  • Coordinate new share issuance and closing mechanics
  • Coordinate printing securities from both systems
  • Provide in-person service to brokers, clients, and shareholders
  • Receive and distribute items received from the mail or counter
  • Maintain and log outgoing mail and courier tracking and insurance
  • Respond to written and telephone inquiries regarding transfer requirements
  • Maintain and administer operations manual fees
  • Scan and file signed batch tickets
  • Assemble physical debits processed via virtual remote processing
  • Email DRS transactions and invoices to presenters
  • Ensure compliance with policies, procedures, and regulatory requirements

Requirements:

  • Excellent written, verbal, and listening skills
  • Strong computer skills, including MS Office Suite and Google Suite
  • Strong organizational, interpersonal, and communication skills
  • High attention to accuracy and detail
  • Ability to organize and prioritize tasks and effectively communicate with peers and all levels of the company
  • Working knowledge of the securities industry as it relates to back-office administration
  • Ability to adapt to a changing environment and responsibilities
  • Flexible schedule to work overtime as required
  • 1-3 years of experience in an administrative role
  • Canadian Securities Course or similar courses preferred
  • Bilingual in English/French an asset

About TMX Investor Solutions Inc.:

TMX Investor Solutions Inc. is a leading provider of financial services and solutions. We are committed to creating a collegial work environment that values diversity and inclusion. We provide accommodations for applicants and employees who require them.

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