Health Information Management Clerk

2 weeks ago


Victoria, British Columbia, Canada Providence Health Care Full time

Job Summary

Providence Health Care is seeking a skilled Health Information Management Clerk to join our team. As a key member of our Health Information Management team, you will play a critical role in ensuring the accuracy and efficiency of patient information management.

Key Responsibilities

  • Process referrals and re-referrals received from physicians and hospital units, ensuring timely and accurate completion of patient schedules.
  • Determine appointment priority by evaluating patient information, including patient history, test results, and pertinent reports.
  • Organize and maintain a system for review of referrals, identifying concerns to physician/clinical staff as required.
  • Process written or verbal instructions from triage physicians, including initiating requisitions, requesting bookings, and completing forms.
  • Book new patient appointments, reviewing suitability/availability and emergency bookings as required.
  • Carry out pre-registration duties, including printing out new patient lists, pulling referrals, and attaching pre-registration check sheets.
  • Review patient needs identified on referral or triage form prior to clinic appointment, referring to appropriate service or arranging accordingly.
  • Maintain statistical information, including the number of new referrals, appointment dates, referral dates, and registration numbers issued.
  • Participate in continuous quality improvement activities, providing input/feedback to supervisor on processes and opportunities for process improvement.

Requirements

  • Grade 12
  • Two (2) years' recent, related experience completing referrals or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 40 w.p.m.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

Working with Us

At Providence Health Care, we value diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive of all employees. We believe that our diversity is a strength and that it enriches our work and our community.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a safe and healthy work environment for all employees.



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