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Director of Information Technology

2 months ago

Calgary, Alberta, Canada Calgary, AB Full time
About the Role

We are seeking a highly skilled and experienced Director of Information Technology to join our team at the Wilder Institute/Calgary Zoo in Calgary, AB. As a key member of our leadership team, you will be responsible for leading the planning, implementation, operation, security, and retirement of all Wilder Institute/Calgary Zoo information technology.

Key Responsibilities
  1. Lead the IT Team: Provide strategic direction and leadership to the IT department, ensuring the team culture/environment is collaborative, collegial, and supportive.
  2. Manage IT Budgets: Prepare and monitor operating and capital budgets, revising/reforecasting and/or adjusting plans as required.
  3. Develop IT Strategy: Develop and implement a comprehensive IT strategy that aligns with the organization's goals and objectives.
  4. Oversee IT Operations: Ensure the effective operation of all IT systems, including network, server, desktop, and mobile devices.
  5. Ensure Cybersecurity: Oversee the implementation of cybersecurity best practices and ensure the security of all IT systems and data.
  6. Provide Leadership: Provide leadership and role modeling as a customer service champion, create a culture of service excellence, and promote effective partnerships with external vendors.
Requirements
  1. Minimum 15 years of IT experience
  2. Bachelor's degree in Computer Science or equivalent
  3. Master of Business Administration or equivalent (an asset)
  4. ITIL, PMP, CBAP, CISSIP, or equivalent certifications (preferred)
  5. Proven ability to lead IT departments/teams providing services to multiple business/customer departments
  6. Experience with implementing cybersecurity best practices and staying current in this rapidly evolving landscape
  7. Ability to provide technology leadership to a multi-faceted organization, working collaboratively with executives/leaders, advocating and educating regarding technology issues, and promoting best technology practices across the organization
  8. Proven track record of leading people and implementing complex projects
  9. Proven record of customer service success and working with business partners
  10. Financial/budget management expertise; business case development skills
  11. An effective communicator, coach, motivator, collaborator, and problem solver
What We Offer
  1. Competitive compensation, vacation, and flex days entitlement
  2. Flexible benefits plan, including a health spending account
  3. Employer matching RRSP program
  4. Discounts on food, beverage, and merchandise
  5. Participation in the Staff Pass Benefit plan
  6. A fun, rewarding work environment and the opportunity to work in a park full of wild animals