Dental Office Coordinator

2 months ago


Whitby, Canada MHMI Full time

Job Summary

We are seeking a highly skilled and organized Dental Receptionist/Treatment Coordinator to join our team at MHMI. As the face and voice of our clinic, you will be responsible for providing exceptional patient care and support to our dental team.

Key Responsibilities

  • Oversee the daily operations of the dental office, ensuring seamless communication and coordination between patients, dentists, and staff.
  • Verify and process insurance claims, manage collections, and schedule appointments to achieve operational goals and minimize expenses.
  • Support marketing and promotional programs to stimulate new patient growth and enhance the clinic's reputation.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Collaborate with the dental team to ensure accurate and efficient patient data management, including medical histories, treatment plans, and billing information.

Requirements

  • Previous dental experience, preferably in a front desk or administrative role.
  • Proficiency in computer software, including Abeldent Dental Practice Management software.
  • Ability to run a multi-line phone system and manage multiple tasks simultaneously.
  • Positive attitude, dependability, and a strong work ethic.
  • Ability to maintain confidentiality and handle sensitive patient information.

What We Offer

  • Competitive pay and benefits package.
  • Paid time off and opportunities for professional growth and development.


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