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Banquet Manager

2 months ago


Surrey, British Columbia, Canada MAHARANI BANQUET HALL LTD. Full time
About the Role

We are seeking a highly skilled Banquet Manager to join our team at Maharani Banquet Hall Ltd. The successful candidate will be responsible for overseeing the planning and execution of events, ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Revenue Management: Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
  • Staff Performance: Monitor and evaluate staff performance, providing constructive feedback and coaching to improve overall service quality.
  • Scheduling: Set staff work schedules to ensure adequate coverage and efficient use of resources.
  • Staff Supervision: Supervise staff to ensure they are meeting expectations and providing excellent customer service.
  • Inventory Management: Organize and maintain inventory to ensure timely and efficient delivery of services.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals.
  • Client Relations: Negotiate with clients for catering or use of facilities, building strong relationships and ensuring customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Event Management: Manage events from start to finish, ensuring seamless execution and exceptional customer experience.
Requirements
  • 1 year to less than 2 years of experience in a related field.
  • Durée de l'emploi: Permanent.
  • Langue de travail: Anglais.
  • Heures de travail: 35 to 40 hours per week.