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Claims Advisor for Municipal Entities
3 months ago
At Intact Financial Corporation, our mission revolves around supporting individuals, businesses, and communities to thrive during prosperous times and to remain resilient in challenging situations. By joining our team, you become part of a dedicated community of professionals committed to this purpose.
We prioritize your growth and development, recognizing the value of diversity within our workforce. Our commitment to you includes providing the necessary tools, opportunities, and flexibility to help you achieve your career aspirations.
Our hybrid work model strikes a balance between remote work and valuable in-person collaboration.
Role Overview
As a Claims Consultant within our Public Entities division, you will play a crucial role in safeguarding municipal and community service organizations through a tailored insurance program. Your contributions will help ensure their success, and we take pride in this responsibility. In this position, you will navigate both standard and complex risks while delivering exceptional value-added services. Your expertise is essential to our mission.
Key Responsibilities:
- Provide comprehensive claims expertise to enhance departmental guidelines and programs aimed at effectively managing loss expenses and ensuring consistent application of settlement policies.
- Participate in special initiatives to evaluate the Claims function and devise strategies for process improvements and personnel development to better serve our clients.
- Establish key performance indicators to assess service levels and the effectiveness of Claims personnel.
- Conduct regular audits of claims files to verify compliance with company standards, reporting findings to management and utilizing results to enhance Claims operations.
- Lead the creation of technical training programs for claims staff by identifying needs, developing content, and making informed recommendations.
- Offer consultation on complex claims files, providing technical guidance, assessing exposure, facilitating Alternative Dispute Resolution, and attending arbitration hearings as necessary.
- Assist in interpreting relevant case law.
Qualifications:
- A university degree or a combination of relevant training and experience.
- A minimum of ten years of experience across all lines, including casualty liability and property.
- Litigation experience is advantageous.
- Technical proficiency in claims management, with extensive experience in coverage analysis, investigation, and quantum evaluation.
- Familiarity with Alternative Dispute Resolution practices.
- Strong problem-solving and analytical abilities.
- Detail-oriented with a flexible approach to adapting in a dynamic environment.
What We Offer:
Joining our team means you will be empowered to excel in your role. Here are some of the benefits you can expect as a permanent member of our organization:
- A financial rewards program recognizing your achievements.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- An extensive pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- The option to purchase up to five additional days off each year.
- An annual wellness account promoting a healthy lifestyle.
- Access to resources supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment featuring interactive online content and development programs.
- Inclusive employee-led networks aimed at education, inspiration, and relationship building.
- Supportive leadership and colleagues dedicated to your growth.
- A Community Impact program that reflects your unique contributions to society.
Commitment to Diversity:
At Intact, we are an equal opportunity employer. We value diversity and strive to create an inclusive, accessible workplace where every individual feels valued, respected, and heard. If you require any adjustments to the recruitment process to enhance accessibility, please inform us when we reach out regarding a job opportunity. We are committed to accommodating your needs.
