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Quality Management Office Leader

2 months ago

Milton, Ontario, Canada PBS Systems Inc. Full time
{"title": "Quality Management Office Leader", "content": "

At PBS Systems Inc., we're revolutionizing the way people buy and service cars. As a Quality Management Office Leader, you'll play a crucial role in shaping our software platform and ensuring our customers receive exceptional service.

We're unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership, and we need your expertise to help us grow.

As a Quality Management Office Leader, you'll be responsible for:

  • Remain calm under pressure, professional, and focused.
  • Be a role model to your team members, and an example of what DTO expectations are.
  • Accurately communicate policy, direction, and vision.
  • Foster a supportive work culture, take care of your people, and positively represent PBS.
  • Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow.
  • Involved in recruiting and retention programs, some HR responsibilities.
  • Onboarding, and ongoing training of your team members.
  • Support, mentor, motivate & encourage team members on job achievements.
  • Keep the team engaged and focused forward. Identify staff challenges and engage management as necessary.
  • Project oversight on all assigned installations and other projects.
  • Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments.
  • Ongoing queue management, project overviews, reporting, and analysis.

What we offer:

  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel.
  • Free parking.
  • Staff events.
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife and more.

We're an equal opportunity employer, and we're committed to providing accommodations during the hiring process as required.", "lang_code": "en-US"}