Restaurant Operations Supervisor

2 months ago


Uxbridge, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff to ensure efficient and effective food preparation and service.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Food Quality and Safety
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Requisition food and kitchen supplies to maintain adequate inventory levels.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports to management on a regular basis.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 to less than 7 months of experience in a food service or related role.
  • Language
    • Fluency in English.


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