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Assistant Project Manager

3 months ago

Burnaby, British Columbia, Canada ALS Full time

Project Coordinator Associate

Join a dynamic team at ALS, where we inspire innovation and growth.

At ALS, we believe in fostering a collaborative environment that empowers our employees to excel and contribute to meaningful solutions for complex global challenges.

Position Overview

On-site | Full-time | Entry Level

The selected candidate will collaborate closely with a Senior Account Manager and other team members to support various client service initiatives. Adherence to safety protocols as outlined in the ALS Health and Safety Program is essential.

Key Responsibilities:

  • Conduct thorough checks for all incoming files, ensuring accuracy in account details, client contacts, sample identifications, and job references;
  • Update and manage login qualifiers on work orders;
  • Maintain and create detailed account notes;
  • Track and manage lost, missing, archived, or on-hold samples;
  • Assist with invoicing processes, including corrections and monthly billing;
  • Prepare and enter client bottle requests for shipping;
  • Organize and file client information efficiently;
  • Update and maintain client account details, including contacts and addresses;
  • Confirm shipping statuses for both outgoing and incoming shipments;
  • Process information requests from clients;
  • Coordinate sublet tests, ensuring accurate data entry and report integration;
  • Perform data entry for client-provided parameters;
  • Assist in preparing and coordinating due lists for Account Managers;
  • Review data statuses, including rush and recheck items;
  • Support Sample Login/Layout as needed;
  • Aid in Sample Reception as required;
  • Follow established procedures to ensure quality and safety standards;
  • Comply with all ALS health and safety policies and regulations;
  • Undertake additional duties as assigned.

Candidate Profile:

  • Strong customer service orientation;
  • Positive, energetic attitude;
  • Proven time management abilities;
  • Capability to work effectively under pressure;
  • Highly organized and detail-oriented, with the ability to work independently;
  • Excellent communication skills in English, both written and verbal;
  • Proficient in Microsoft Word and Excel.

Required Qualifications:

  • High school diploma or equivalent;
  • Previous experience in an environmental laboratory setting is advantageous;
  • Comprehensive training will be provided.

Physical Requirements:

  • Ability to stand for extended periods;
  • Capability to perform general office tasks, including sitting at a desk.

Working at ALS

Our workforce is our greatest asset, driving our success at ALS.

We are a diverse community of professionals committed to making a positive impact. We recognize and reward excellence, providing our employees with opportunities for growth and development.

We aim to create a safe, flexible, and fulfilling work environment that benefits our employees, the planet, and the communities we serve.

Benefits Overview:

  • Competitive hourly wage, with individual pay determined by skills and experience;
  • Comprehensive benefits package, including medical, dental, and vision coverage;
  • Additional vacation days based on tenure;
  • Support for educational and training pursuits after nine months of employment;
  • Access to extensive learning and development resources.

About ALS

ALS is a global leader in scientific testing, providing comprehensive solutions across various industries. Our dedicated teams leverage cutting-edge technologies to deliver high-quality testing services and personalized solutions.

Commitment to Diversity

ALS is an equal opportunity employer, dedicated to creating an inclusive workplace where every employee's strengths and perspectives are valued.

We welcome applications from all qualified candidates, including those from diverse backgrounds and abilities. Accommodations are available upon request for candidates participating in the selection process.