Sales Support Specialist

1 week ago

Montreal, Quebec, Canada EMCO Corporation Full time

About the Role

The Sales Support Specialist will work collaboratively with the sales team to meet the needs of our customers. As a key member of our team, you will contribute to creating a great experience for our customers.

This position offers the opportunity to work on exciting projects, participate in events, and stay up-to-date with new developments and technologies through training and professional development.

Key Responsibilities

  • Create technical and photo documents to support sales efforts
  • Monitor lead times with suppliers to ensure timely delivery
  • Provide exceptional customer support to meet customer needs
  • Assist with reception duties and provide administrative support
  • Stay informed about new products and services through ongoing training
  • Demonstrate a curious and solution-focused approach to problem-solving
  • Contribute to a positive and collaborative work environment

Main Qualifications

  • Bilingual French/English language skills
  • Strong team spirit and positive attitude
  • Passion for delivering exceptional customer service
  • Active listening skills to understand customer needs
  • Versatility and resourcefulness in a fast-paced environment
  • Ability to work independently and take initiative
  • Effective time management and prioritization skills
  • Proficiency in Microsoft Office suite

Additional Information

  • Full-time position with 40 hours per week, Monday to Friday
  • Competitive base salary, benefits, pension fund, and annual profit sharing
  • Employee assistance program offering access to psychologist, legal, and financial advisors, coach, etc.
  • Various company benefits, including lunches, seasonal tire changes, training, and supplier events
  • On-site gym and shower facilities, rest room, and pleasant working environment
  • Convenient location near metro orange line and bus routes

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