Department Head

1 month ago

Fredericton, New Brunswick, Canada Mark's Full time

About the Role

We are seeking a highly skilled Department Manager to join our team at Prospect St. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Lead the department team to achieve sales targets and improve customer experience through effective inventory management, active selling behaviors, and exceptional customer service.
  • Model and coach team members to improve their selling capabilities, provide ongoing feedback, and support performance gaps.
  • Communicate effectively with the team, lead Shift Starter meetings, and train sessions to ensure the delivery of service model standards.
  • Act as a brand ambassador, exemplifying Mark's leadership and culture, and promote a positive and motivating work environment.
  • Complete opening and closing duties as part of manager on duty responsibilities.

Requirements

  • Proven ability to coach, mentor, and develop department teams and store teams through setting expectations, communication, coaching, feedback, and ongoing support.
  • Exceptional communication and organizational skills, with the ability to build and manage a daily game plan for the department and store.
  • Superior training and mentoring skills, with a proven track record of developing high-performing teams.
  • 3-5 years of retail experience, with a high energy, enthusiasm, and drive to succeed.
  • Basic computer skills required.

What We Offer

As a Department Manager at Mark's, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team development. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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