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Production Management Specialist
2 months ago
Job Title:
Production Management Specialist | Level 3
As a key member of the Axelon Services Corporation team, the Production Management Specialist will be responsible for overseeing the end-to-end production process, ensuring seamless execution and optimal performance. This includes managing end-user support, systems monitoring, incident management, problem management, plant management, and event management. The ideal candidate will possess extensive business and application knowledge, enabling them to provide top-notch support to client-facing applications.
Key Responsibilities:
- Diagnose and resolve application issues to ensure optimal performance and usability.
- Identify and implement automation to reduce toil, improve efficiency, and eliminate customer impact.
- Provide root cause analysis with recommendations for improvements.
- Configure application monitors using industry-standard monitoring tools, as well as developing customized monitoring solutions.
- Interface with clients and other technology teams to provide governance and control around the production environment.
- Manage / Drive outage calls and significant incidents; coordinate communications within a trade floor environment.
- Act as a primary escalation/communication point between Application development teams and Business Units.
- Initiate, grow, and shape processes, procedures, and strategies to make the team more efficient.
The successful candidate will be a strategic thinker with excellent problem-solving skills, able to navigate complex technical issues and provide effective solutions. If you are a motivated and detail-oriented professional with a passion for production management, we encourage you to apply for this exciting opportunity.
