Attraction Host
2 weeks ago
We are seeking a highly skilled and enthusiastic Guest Experience Guide to join our team at Pursuit Collection. As a Guest Experience Guide, you will be responsible for ensuring our guests receive an exceptional experience, from the moment they arrive to the moment they depart.
Key Responsibilities- Greet guests and provide a warm and welcoming experience
- Ensure accurate information is provided to guests, setting clear expectations for their visit
- Take and edit photos of guests, while being knowledgeable about our photo packages and backgrounds
- Handle cash transactions, ticket sales, and other retail duties as required
- Organize large groups of people into correct queues, while calculating and communicating accurate wait time information
- Direct guests around the different areas of the attraction and assist them onto our iRide gondolas
- Ensure all ride safety precautions are met, and inform the Operator and Supervisors of any concerns
- Communicate efficiently using proper radio protocol
- Assist with evacuation procedures in the event of an emergency and follow emergency preparedness plans
- Possess knowledge about Vancouver and other attractions
- Be flexible and able to complete various tasks in different roles
- Availability to work a variety of shifts, including evenings, weekends, and holidays
- Be comfortable working on your feet for extended periods of time in both an indoor and outdoor environment
- Ability to lift loads of up to 30 pounds as necessary
- Extensive knowledge about Vancouver and local area
- Experience in the tourism/hospitality industry
- Cash handling and public speaking experience preferred
- Fluency in a second language is an asset
- FoodSafe Level 1 certification or equivalent is preferred
- Serving it Right certification equivalent is an asset
Pursuit Collection is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences. We strive to become the world's leading provider of experiential adventure travel.
We deliver rich travel experiences to the global market in iconic destinations through our unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products.
We are an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
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