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Retail Store Supervisor

2 months ago


Montreal, Quebec, Canada 9408-8283 Quebec Inc. Full time
Job Summary

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at 9408-8283 Quebec Inc. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a high level of productivity.

Key Responsibilities
  • Merchandise Management: Order and receive merchandise, manage inventory levels, and maintain a well-organized store display.
  • Cash Handling and Operations: Operate a cash register, process transactions, and maintain a secure and accurate cash handling system.
  • Team Supervision: Supervise and coordinate the activities of retail staff, providing guidance and support to ensure excellent customer service and a positive work environment.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Store Maintenance: Maintain a clean and safe store environment, ensuring compliance with health and safety regulations.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail experience, preferably in a supervisory role
  • Language: English or French
  • Work Hours: 35 hours per week
Personal Qualities
  • Client Focus: Excellent customer service skills, with the ability to resolve customer complaints and issues in a professional manner
  • Efficient Interpersonal Skills: Strong communication and teamwork skills, with the ability to work effectively with colleagues and customers
  • Organized: Ability to prioritize tasks, manage time effectively, and maintain a high level of productivity
  • Reliability: Dependable and punctual, with a strong commitment to meeting deadlines and achieving goals