Application Support Developer

1 month ago

Toronto, Ontario, Canada Fidelity Canada Full time
Job Title: Application Support Developer

Fidelity Canada is seeking a highly skilled Application Support Developer to join our technology team. As a key member of our team, you will be responsible for providing technical support and maintenance for our applications, ensuring high-quality service delivery to our clients.

Key Responsibilities:
  • Provide technical support and troubleshooting for application issues
  • Develop and maintain application solutions for internal and external clients
  • Collaborate with off-shore Application Development Support Team
  • Ensure infrastructure, network, and application enhancements and maintenance fixes are well-supported
  • Deliver quality customer service interactions to create a positive experience
Requirements:
  • College degree or equivalent work experience
  • 3-5 years' experience in Development Application Support role
  • Experience building enterprise workflows (Appian platform)
  • Strong technical insight and experience to advise, guide, challenge, and support technical decisions
  • Strong analytical, conceptual, and innovative problem-solving abilities
About Fidelity Canada:

Fidelity Canada is a leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody, and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

We are committed to fostering a diverse and inclusive workplace and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

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