Payroll and Time System Support Manager
4 weeks ago
We're a leading mobility technology company that's shaping the future of transportation. Our team is passionate about developing innovative solutions that make vehicles safer, cleaner, and more accessible.
At Magna, we're committed to creating a workplace that's inclusive, diverse, and empowering. We believe that our employees are our greatest asset, and we're dedicated to providing them with the support and resources they need to succeed.
The RoleWe're seeking a highly skilled Payroll and Time System Support Manager to join our team. As a key member of our HR Systems team, you'll be responsible for overseeing the support of our Dayforce payroll and time system across our Canada and US divisions.
Your primary focus will be on ensuring the seamless operation of Dayforce, addressing technical and operational issues, and enhancing system functionality to meet user needs. You'll work closely with our IT, HR, and Finance departments to optimize the integration and performance of the system.
Your ResponsibilitiesApplication Management:
• Manage and provide support for payroll and time management application issues, troubleshooting any technical system problems
• Ensure support and defect resolution processes and procedures are defined, in place, efficient, and compliant with internal and external audit requirements
• Ongoing monitoring of tickets and SLAs, changing processes as required to ensure efficient delivery of services
• Assist the Shared Service Centre and divisional HR users with inquiries and problem-solving related to Dayforce
• Proactively identify and recommend opportunities for operational excellence and process improvements to eliminate inefficiencies and better support business needs
• Ensure day-to-day systems support is balanced with strategic enhancements and projects
• Assess, manage, resolve, and escalate (if necessary) risks and issues
• Manage software releases and updates and understand/communicate the potential impact on current and future business needs
• Manage vendor relationships to ensure that service level agreements (SLAs) are met, and to address system issues and enhancements
• Effectively develop and manage a department budget
Implementation Assistance:
• Assist with Dayforce-related projects, including new implementations and upgrades
• Assist with defining project scope, goals, and deliverables in collaboration with stakeholders
Compliance, Best Practices, and Continuous Improvement:
• Ensure payroll and time management applications comply with local, regional, and international regulations and best practices
• Ensure the system is integrated effectively with other business systems
• Stay updated on changes in technology and regulations to guide system improvements
• Conduct regular audits and reviews to ensure compliance and efficiency
• Assist with the evaluation and selection of new technologies and services
People Lead:
• Manage a team of payroll and time management support analysts, mentoring and managing their performance and training needs
• Develop and promote continuous learning within the team
At Magna, you can expect an engaging and dynamic environment where you can help develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.
Site BenefitsA detailed overview of our benefits will be discussed during the recruitment process.
Awareness. Unity. Empowerment.At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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