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Senior Customer Experience Associate

2 months ago

Montreal, Quebec, Canada Scotiabank Full time
{"h1": "Senior Customer Experience Associate", "p": "At Scotiabank, we're committed to delivering exceptional customer experiences. As a Senior Customer Experience Associate, you'll be the face of our branches, providing personalized support to our customers and helping them achieve their financial goals.

Your key responsibilities will include:

* Acting as a lobby leader, ensuring customers are appropriately triaged and assisted
* Contributing to branch targets by identifying and fulfilling simple sales opportunities
* Being a technology expert, introducing clients to our mobile banking applications and assisting them to better manage their banking needs

If you're a driven individual who enjoys meaningful conversations and supporting others, we'd love to hear from you.

**What we're looking for:**

* A strong customer service background
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Willingness to learn and adapt to new technologies

**What we offer:**

* A competitive compensation and benefits package
* Opportunities for professional development and growth
* A collaborative and inclusive work environment
* Recognition and rewards for high-performance

**Language requirements:**

* English and French language proficiency

**Location:**

* Canada, Quebec, Montreal

**About Scotiabank:**

Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.

If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now

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