Current jobs related to Customer Journey Optimization Expert - Canada - 411 Locals

  • Director of Customer Success

    3 weeks ago

    Canada Apollo GraphQL Full time $200,000 - $250,000

    Unlock the Power of GraphQL with ApolloAs the Director of Customer Success, you will play a pivotal role in driving the post-sales journey for our enterprise clients in the Central US. Your mission will be to oversee the seamless deployment and optimization of Apollo GraphQL solutions, ensuring our customers achieve their business objectives and maximize...

  • Senior Software Engineer

    3 weeks ago

    Canada Instacart Full time

    About InstacartWe're transforming the grocery industry by making it easier for people to access the food they love. Our platform connects customers with personal shoppers who shop for them, and we're looking for a Senior Software Engineer to help us enhance our platform's search visibility and user experience.Job SummaryWe're seeking a highly skilled Senior...

  • Senior Data Scientist

    2 months ago

    Canada Index Exchange Full time

    About the Role:We are seeking a highly skilled Senior Data Scientist to join our team at Index Exchange. As a Senior Data Scientist, you will play a key role in shaping our Index-wide technology strategy for machine learning and optimization.Key Responsibilities:Work backwards from business problems to generate scientific hypotheses to guide development...

  • Senior Data Scientist

    2 months ago

    Canada Index Exchange Full time

    About the Role:We are seeking a highly skilled Senior Data Scientist to join our team at Index Exchange. As a Senior Data Scientist, you will play a key role in shaping our Index-wide technology strategy for machine learning and optimization.Key Responsibilities:Work backwards from business problems to generate scientific hypotheses to guide development...

  • Head of Customer Success

    5 months ago

    Canada OpsLevel Full time

    About OpsLevel OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are the linchpin to a successful developer experience. With customers like Duolingo, Sotheby's, Keller Williams, and Convoy, we know that the best businesses in the world...

  • Director of Customer Success

    1 month ago

    Canada Apollo GraphQL Full time

    Unlock the Full Potential of GraphQLApollo GraphQL is a pioneer in GraphQL API management, empowering businesses to develop, deploy, and scale their APIs with unprecedented speed. As the Director of Customer Success, you will play a crucial role in driving the post-sales journey for our enterprise clients in the Central US.Key Responsibilities:Lead a team of...

  • Director of Customer Success

    1 month ago

    Canada Apollo GraphQL Full time

    Unlock the Full Potential of GraphQLApollo GraphQL is a pioneer in GraphQL API management, empowering businesses to develop, deploy, and scale their APIs with unprecedented speed. As the Director of Customer Success, you will play a crucial role in driving the post-sales journey for our enterprise clients in the Central US.Key Responsibilities:Lead a team of...

  • Software Development Expert

    1 month ago

    Canada Themis Solutions Inc. Full time

    About the RoleWe are seeking a highly skilled Software Development Expert to join our Backend Infrastructure Team at Clio. As a key member of our engineering team, you will play a crucial role in delivering an exceptional experience to our customers.Key ResponsibilitiesDesign and develop scalable and efficient backend infrastructure to support our web...

  • Software Development Expert

    1 month ago

    Canada Themis Solutions Inc. Full time

    About the RoleWe are seeking a highly skilled Software Development Expert to join our Backend Infrastructure Team at Clio. As a key member of our engineering team, you will play a crucial role in delivering an exceptional experience to our customers.Key ResponsibilitiesDesign and develop scalable and efficient backend infrastructure to support our web...

  • Backend Developer

    2 months ago

    Canada Mapgears Full time

    About the RoleWe are seeking a highly skilled Backend Developer to join our team at Mapgears. As a key member of our development team, you will be responsible for developing, testing, and improving the functionality of our web mapping products.Key ResponsibilitiesDesign and implement high-performance backend systems using Python and LinuxCollaborate with...

  • Backend Developer

    2 months ago

    Canada Mapgears Full time

    About the RoleWe are seeking a highly skilled Backend Developer to join our team at Mapgears. As a key member of our development team, you will be responsible for developing, testing, and improving the functionality of our web mapping products.Key ResponsibilitiesDesign and implement high-performance backend systems using Python and LinuxCollaborate with...

  • SAP EWM Expert

    5 days ago

    Canada 2iSolutions Inc. Full time

    SAP EWM Expert RoleWe are seeking a highly skilled SAP EWM Expert to join our team at 2iSolutions Inc.About the RoleThe successful candidate will lead the design, development, and implementation of SAP EWM solutions to optimize warehouse operations and improve supply chain efficiencies.Key ResponsibilitiesDesign and implement SAP EWM solutions to optimize...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

  • Customer Experience Director

    2 months ago

    Canada Aurora Cannabis Inc. Full time

    Aurora Cannabis Inc. Job OpportunityWe are seeking a visionary leader to drive our customer experience and strategic initiatives, ensuring that our customer-centric approach remains a key differentiator in the market.Key Responsibilities:Drive a customer-obsessed culture across the organization, fostering collaboration and engagement at all levels.Help the...

  • Customer Experience Director

    2 months ago

    Canada Aurora Cannabis Inc. Full time

    Aurora Cannabis Inc. Job OpportunityWe are seeking a visionary leader to drive our customer experience and strategic initiatives, ensuring that our customer-centric approach remains a key differentiator in the market.Key Responsibilities:Drive a customer-obsessed culture across the organization, fostering collaboration and engagement at all levels.Help the...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

  • Microsoft Solutions Expert

    1 month ago

    Canada Softchoice Full time

    Job Title: Journey Architect - WorkplaceCompany: SoftchoiceDescription:As a Journey Architect - Workplace at Softchoice, you will play a pivotal role in shaping the digital transformation of our customers. Your expertise in designing solutions using Microsoft 365 will enable secure collaboration and enhance interactions in the evolving workplace.Develop a...

Customer Journey Optimization Expert

2 months ago

Canada 411 Locals Full time
About the Role

At 411 Locals, a leading digital marketing agency, we're revolutionizing the industry by transforming into a full-scale marketing powerhouse. We're seeking a motivated Customer Lifecycle Optimization Specialist to join our dynamic Marketing Team.

About Us

We empower small businesses worldwide by providing simplified, effective, and affordable digital marketing services. Our mission is to enable entrepreneurs to start, grow, and run their ventures with confidence. As an innovative group, we continuously refine existing services while exploring new markets.

Function

The Customer Lifecycle Optimization Specialist role focuses on optimizing email and SMS marketing strategies to enhance customer engagement, retention, and conversion.

Key Responsibilities
  • Develop and Optimize Lifecycle Marketing Cadences: Directly ties to the role's focus on enhancing customer engagement and retention through strategic communication.
  • Analyze Customer Data to Identify Key Trends and Behaviors: Supports the role's requirement for data-driven decision-making to tailor messaging strategies.
  • Create and Implement Personalized Messaging Strategies: This responsibility aligns with the role's goal of developing tailored communications to drive engagement and conversions.
  • Design and Implement Effective Communication Flows: This task focuses on guiding customers through the lifecycle with timely and relevant touchpoints, directly aligned with maximizing lifecycle value.
  • Focus on Strategies that Enhance Payability Percentages and Improve ROI and ROAS: It addresses the financial objectives of the role, ensuring the marketing efforts are effective in financial terms.
  • Conduct A/B Tests: Ensures continuous optimization of the campaigns, aligning with the need to improve customer engagement and conversion rates.
  • Work Closely with Product, Sales, and Analytics Teams: Highlights the cross-functional collaboration necessary for cohesive customer engagement and lifecycle management.
  • Provide Regular Reports on Campaign Performance: Ensures accountability and a data-driven approach to ongoing improvement, which is critical for optimization.
Work Conditions

Be part of a mission-driven company that values innovation and continuous improvement. Work remotely with a dynamic, cross-functional team.

Compensation and Growth

USD$ 2500 per month (Contract full-time). We are committed to fostering the growth and development of our employees. We provide clear career paths and advancement opportunities for both non-sales and sales roles. We believe in recognizing and rewarding exceptional performance and dedication.