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Lead Team Manager

2 months ago


NiagaraontheLake, Ontario, Canada Coach Full time

Job Summary:

We are seeking an exceptional Lead Team Manager to join our team at Coach. As a key member of our store management team, you will be responsible for ensuring a customer-focused sales floor environment with exceptional supervision.

Key Responsibilities:

  • Assist store management in achieving sales floor productivity and profitability goals
  • Develop and implement strategies to maximize team performance and compliance with Coach standards
  • Lead by example and set the tone on the sales floor to drive exceptional customer service
  • Provide feedback and coaching to store team members to ensure they meet and exceed performance standards
  • Represent the Coach brand in a professional and positive manner at all times

Requirements:

  • Experience in a retail service environment with management responsibilities
  • Knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
  • Ability to work a flexible schedule, including nights, weekends, and public holidays

About Coach:

Coach is a modern luxury brand that offers high-quality, stylish products to our customers. We are committed to providing an exceptional customer experience and are seeking talented individuals who share our passion for delivering outstanding service.