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Culinary Operations Supervisor

3 months ago

Lincoln, New Brunswick, Canada A&W Full time
Position Overview

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our dining services at A&W. This position involves overseeing the daily activities of food preparation and service, ensuring that all standards of quality and safety are met.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of food preparation staff, ensuring efficient workflow and adherence to safety protocols.
  • Training: Provide training to team members on job responsibilities, sanitation practices, and safety measures.
  • Resource Planning: Estimate and procure necessary ingredients and supplies for meal preparation.
  • Quality Assurance: Ensure that all food and service meet established quality control standards.
  • Financial Oversight: Prepare budget forecasts and cost estimates for operations.
  • Customer Relations: Address and resolve customer complaints and concerns effectively.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste management.
  • Reporting: Prepare and submit detailed reports on operational performance.
  • Tray Assembly Supervision: Oversee the assembly of food trays and the delivery of food services.
  • Work Scheduling: Establish and manage work schedules for staff.
Supervisory Scope

Responsible for overseeing a team of 5-10 employees.

Work Environment

This role is set in a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. The position involves standing for extended periods and may be physically demanding.

Personal Attributes

The ideal candidate will possess a strong client focus, flexibility, and the ability to work effectively as part of a team. Initiative and a proactive approach to problem-solving are essential.

Experience Requirements

Candidates should have between 1 to 7 months of relevant experience in a similar role. This is a permanent position with a standard work schedule of 35 hours per week.