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Plasma Operations Specialist

2 months ago


Thunder Bay, Ontario, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a highly skilled and experienced Plasma Operations Specialist to join our dynamic Plasma Operations team.

Key Responsibilities
  • Deliver training to meet identified learning needs of colleagues and new hires to the Centre
  • Maintain training records and documentation associated with training and development for each staff member, supporting operational requirements and audits as needed
  • Provide guidance to staff to ensure that processes are performed effectively, efficiently, and safely
  • Foster and promote a positive working environment in which staff feel empowered, challenged, and engaged
  • Assist with various recruitment/retention initiatives designed to further grow or engage the donor base
  • Conduct confidential donor screening and obtain donor consent
  • Perform venepuncture according to established standards
  • Contribute to a culture of continuous improvement with the donation centre
Requirements
  • Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study
  • A minimum of three years of progressive experience working with the public, particularly in a high customer-focused environment
  • Completion of a formal training program in phlebotomy
  • A deep understanding of plasma operations processes, policies, procedural requirements and equipment
  • Experience with current Good Manufacturing and Good Documentation Practices
  • Knowledge of continuous improvement processes and practices
  • Excellent communication skills in English
  • Bilingualism is an asset
  • Adaptable, flexible and comfortable with frequent changes
  • Ability to work under pressure to meet demands of the job
  • Ability to manage multiple priorities and multitask
  • The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
What We Offer
  • 3 weeks' paid vacation
  • Comprehensive group health, dental and vision benefits for you and your family
  • Premiums paid according to the collective agreement
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources