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Richmond, British Columbia, Canada Great Canadian Entertainment Full timeJob Summary:We are seeking a highly skilled Surveillance Operator to join our team at River Rock Casino Resort. As a Surveillance Operator, you will be responsible for monitoring all areas of the casino property and maintaining accurate documentation.Key Responsibilities:Monitor and document large cash/cash equivalent transactions, exclude and self-excluded...
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Surveillance Operator
2 months ago
Job Summary:
Great Canadian Entertainment is seeking a highly skilled Surveillance Operator to join our team at River Rock Casino Resort. As a Surveillance Operator, you will be responsible for monitoring all areas of the casino property, maintaining documentation, and working closely with a team to ensure the highest level of security and customer satisfaction.
Key Responsibilities:
- Monitor and document all areas of the casino property, including surveillance facilities and equipment.
- Record and maintain accurate logs and reports, including evidence for security purposes.
- Perform preventive maintenance on surveillance equipment and report any issues or concerns.
- Collaborate with the security team to ensure a safe and secure environment for guests and employees.
- Perform other duties as assigned or directed by management.
Requirements:
- Strong knowledge of gaming operations and security protocols.
- Excellent written and verbal communication skills.
- Ability to focus on monitors for extended periods and maintain attention to detail.
- High level of honesty and integrity, with a strong commitment to upholding company values.
- Computer proficiency and ability to learn new systems and software.
- Background experience in criminology or a related field is an asset.
- Ability to work effectively in a team environment and adapt to changing situations.
- Willingness to learn and develop new skills to enhance job performance.
- Commitment to providing exceptional customer service and exceeding internal and external customer expectations.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for career growth and professional development.
- Comprehensive pension plan and other employee benefits.
- Paid training and on-the-job development opportunities.
Working Conditions:
Candidates must be willing to work a flexible schedule, including graveyard shifts, weekends, and holidays. The hours of work will be based on operational and business needs.