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Resident Manager

2 months ago


Kelowna, British Columbia, Canada Centurion Asset Management Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Resident Manager to join our team at Centurion Asset Management Inc. As a key member of our property operations team, you will be responsible for the professional management and administration of one of our apartment communities.

Key Responsibilities
  • Develop and maintain positive relationships with residents, coworkers, and partners to ensure a high level of customer satisfaction and community engagement.
  • Provide exceptional customer service, responding promptly to resident inquiries, feedback, and concerns, and resolving issues in a timely and professional manner.
  • Manage the day-to-day operations of the apartment community, including marketing, leasing, and maintenance activities.
  • Administer and complete minor maintenance and repair work, ensuring that apartments are always in a state of "rent-readiness" and that common areas and grounds are clean and well-maintained.
  • Be accessible 24/7 to provide essential service in emergency situations, such as fires, floods, or injuries.
Requirements
  • A passion for delivering exceptional customer service and a commitment to excellence in all aspects of the role.
  • Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with residents, coworkers, and partners.
  • Detail-oriented and able to resolve problems using facts, sound reasoning, and common sense.
  • Ability to lift, push, and pull heavy objects, including garbage bins, furniture, and appliances.
  • Annual Salary: $40,000-$60,000
About Us

Centurion Asset Management Inc. is a leading provider of investment and property management services, with a reputation for excellence and a commitment to delivering exceptional results for our clients and residents. We offer a dynamic and inclusive work environment, with opportunities for growth and development, and a comprehensive benefits package.