Resident Manager

4 weeks ago


Kelowna, British Columbia, Canada Centurion Asset Management Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Resident Manager to join our team at Centurion Asset Management Inc. As a key member of our property operations team, you will be responsible for the day-to-day management of our apartment community, ensuring a high level of resident satisfaction and maintaining a safe and clean living environment.

Key Responsibilities
  • Develop and maintain positive relationships with residents, co-workers, and partners
  • Provide exceptional customer service, responding to resident inquiries, feedback, and concerns in a timely and professional manner
  • Market, show, and rent apartments, collecting applications and deposits as required
  • Administer and complete minor maintenance and work order repairs, ensuring apartments are always in a state of "rent-readiness"
  • Ensure the timely collection and deposit of rental payments, initiating follow-up where necessary
  • Be accessible 24/7 to provide essential service in emergency situations
Requirements
  • Passion for excellence in customer service delivery
  • Strong written and oral communication skills
  • Interpersonal skills with the ability to resolve problems using facts and sound reasoning
  • Ability to lift, push, and pull heavy objects
What We Offer

We offer a competitive salary range of $40,000-$60,000, as well as a comprehensive benefits package, including medical, dental, and vision care. We are an inclusive and equal opportunity employer, committed to providing a positive and supportive work environment.


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