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Seasonal Sales Associate
1 month ago
The Customer Experience Specialist is responsible for delivering exceptional customer service and sales results in a fast-paced retail environment. As a key member of the store team, you will be expected to engage with customers, build relationships, and drive sales growth through effective selling techniques and product knowledge.
Essential Functions- Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
- Encourage and participate in team selling to drive sales growth and achieve store sales volume and metrics goals.
- Build relationships with customers from greeting through post-sale contact, ensuring a positive and personalized experience.
- Participate in monitoring and positively impact the achievement of store sales volume and metrics goals, meeting and maintaining personal volume goals while maintaining above-average quality of sale.
- Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized, and organized store based on merchandising to sell standards.
- Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
- Help monitor the security of all Company property, reporting or documenting damaged or missing product.
- Assist in conducting merchandise stock counts as requested by your store management team, reporting any discrepancies to the manager on duty.
- Maintain a workplace free of harassment and discrimination by strictly adhering to the Company's Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President, and the Human Resources Department any concerns that may arise under those policies.
The Customer Experience Specialist must be able to stand and walk for the majority of the work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.
Moores is an equal opportunity employer and celebrates diversity. We provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
