Sales Team Lead

2 months ago


Victoria, British Columbia, Canada PSB IMPEX LTD dba GORDON HEAD Chevron Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at PSB IMPEX LTD dba GORDON HEAD Chevron. As a Sales Supervisor, you will be responsible for leading a team of sales associates and ensuring that our retail store runs smoothly and efficiently.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of 5-10 sales associates, including cashiers, grocery clerks, and shelf stockers.
  • Sales and Merchandising: Order merchandise, authorize returns, and establish work schedules to ensure optimal sales performance.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory levels to meet customer demand.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail sales environment.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment

Our retail store is a fast-paced environment with tight deadlines and heavy loads. You must be able to work under pressure and maintain attention to detail.

Personal Qualities
  • Accurate: Ensure accuracy in all aspects of your work.
  • Client Focus: Provide excellent customer service and focus on meeting customer needs.
  • Efficient Interpersonal Skills: Communicate effectively with colleagues and customers.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Organized: Prioritize tasks and manage your time effectively.
  • Reliability: Meet deadlines and follow through on commitments.
  • Team Player: Collaborate with colleagues to achieve team goals.

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