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Bilingual Client Support Specialist

3 months ago

Montreal, Quebec, Canada Sun Life Full time
Opportunity for a Bilingual Customer Service Role

Are you eager to contribute positively to the experiences of clients and advisors? At Sun Life, we are seeking dedicated individuals to enhance our Client Care Centre.

  • Work Schedule: Flexible shifts available from 8 AM to 8 PM, Monday through Friday.
  • Work Arrangement: Hybrid role with the possibility of working from our Montreal office up to three times a week.
  • Compensation: Attractive starting pay of $24 per hour, complemented by performance-based bonuses.
  • Employee Benefits: Comprehensive benefits package, including an Employee & Family Assistance Program, Pension Plan, Stock Ownership Program, and Wellness initiatives.
  • Leadership Support: Our management team is committed to fostering your growth and helping you achieve your career aspirations.

Key Responsibilities:

  • Respond to client and advisor inquiries regarding products, services, and policies via inbound calls.
  • Proactively resolve client issues and provide effective solutions.
  • Deliver information about Sun Life's offerings to assist clients in achieving their financial and health objectives.

Qualifications:

  • Fluency in both French and English is essential.
  • Strong customer service skills and the ability to excel in a dynamic environment.
  • Must be eligible to obtain Reliability Status through the Government of Canada.

Commitment to Diversity:

Sun Life embraces diversity and encourages applications from individuals of all backgrounds. We believe that a diverse workforce enriches our creativity and enhances our service to clients and communities.

Flexible Work Options:

We provide a variety of flexible work arrangements to accommodate individual preferences and job requirements.

Thank you for considering a career with Sun Life. If your qualifications align with an available position, we will share details regarding the compensation range.