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Business Technology Integration Manager
2 months ago
About Us
HUB International Limited is a leading global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in mergers and acquisitions.
Responsibilities:
- Efficiently manage a portfolio of integration programs, reporting status to senior regional leadership.
- Facilitate and conduct Technology and Operations Acquisition Due Diligence.
- Develop the integration budget, including immediate cost impacts, transition and termination costs, future state spend and IT employee plans.
- Through the acquisition due diligence process, assess the technology risks associated with the integration and perform initial infrastructure and business management system requirements gathering and analysis.
- Coordinate multiple disciplinary team resources to identify the current state and ensure the information to develop the recommended future state integrated solution is accurate and well-informed.
- Build and maintain internal and external stakeholder relationships at all levels, collaborating with different areas across the organization to create a strong customer orientation.
- Collaborate with the delivery Program Manager and integration team through identifying and mitigating risks, and escalating and resolving issues related to integration programs.
- Ensure proper transition of closing acquisitions to the integration delivery team with robust current state diligence complete.
- Contribute to the development and improvement of policies and procedures to standardize area operations, to position the organization delivering projects consistently on time and within budget.
Qualifications:
- 4-year degree in a technical or business field preferred.
- Master's degree a plus.
- Four to twelve years of experience in IT and business/industry.
- Two to seven years of leadership responsibilities with experience in executive and customer service or delivery management.
- Demonstrated experience in leading large-scale projects, defining requirements and delivering results and meeting customer expectations.
- Strong customer focus, communication and change management skills.
- Experience managing systems implementation projects, including budgets and resources.
- Experience with the insurance industry is required.
- Technical development, delivery and run experience is a plus, with familiarity and knowledge of data infrastructure, application conversion, networking infrastructure, and cybersecurity.
Knowledge and Skills:
- Effective program management, able to efficiently manage timelines, resources, and financials for technology integration projects.
- Possess and apply insurance and/or financial industry experience and understanding to better engage with stakeholders and produce strong deliverables for internal teams.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Entrepreneurial – self-ownership supports the core values of HUB.
- Follow processes but having the creativity to see areas of improvement or potential capability creating in the enterprise to support business operations. The Business Partner creates paths for business growth supported by technology.
- Ability to bind business to systems architecture, making sound decisions with a customer focus and financial awareness.
- Operations management knowledge, able to understand operations and all the components needed to run a business.
- Act as the key point of contact for the assigned integration projects to promote effective and timely communication.
- Passionate about delivering business value to business partners and end-users.
- Customer-centric mindset that anticipates business needs and responds positively to feedback.
- This position reports into Chicago and can be based anywhere in the U.S. (i.e., remote/virtual).
- Travel is required, up to 50%.
Role Level:
- Role is intended for Manager or Senior Manager level, with potential for Director level as a promotion point. Seniority depends on scope, scale, complexity and volume of M&A Integration projects and programs the individual is capable of being assigned.
