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Veterinary Support Specialist

2 months ago


Calgary, Alberta, Canada VCA Canada Full time

Job Summary

VCA Canada is seeking a skilled and compassionate Veterinary Support Specialist to join our team. As a key member of our animal hospital staff, you will play a vital role in ensuring the well-being of our clients and their pets.

Key Responsibilities

  • Assist veterinary staff with various tasks and treatments, providing exceptional care and attention to detail.
  • Create a warm and welcoming environment for our patients and their owners, fostering a positive and stress-free atmosphere.
  • Contribute to the efficient operation of the hospital, maintaining a clean and organized workspace.
  • Develop strong relationships with clients, providing exceptional customer service and ensuring their needs are met.
  • Participate in ongoing training and professional development, staying up-to-date on the latest veterinary services and medical office procedures.

Requirements

  • Previous experience in customer service or a related field, preferably in a veterinary or healthcare setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to remain calm and composed in stressful situations, with a focus on providing exceptional care and service.
  • Basic computer skills and proficiency in software applications, including scheduling and billing systems.
  • High school diploma or equivalent required; veterinary assistant or office assistant certification an asset.

What We Offer

  • A competitive salary and benefits package, including RRSP matching and a generous uniform allowance.
  • A comprehensive training program, with opportunities for ongoing professional development and growth.
  • A supportive and collaborative work environment, with a focus on teamwork and client satisfaction.
  • A range of employee perks and discounts, including pet care benefits and shopping rewards.