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Customer Service Retail Associate

3 months ago

Ottawa, Ontario, Canada Savers | Value Village Full time

Job Title: Retail Store Associate

About Us

As a leading for-profit thrift retailer across the United States, Canada, and Australia, we are dedicated to promoting the reuse of pre-owned clothing, accessories, and household items. Our mission is to advocate for sustainability and foster a future where secondhand shopping is a common practice. We source our inventory from gently-used, unique items donated by the community to local nonprofit organizations. By purchasing these items directly from our nonprofit partners, we help divert billions of pounds of goods from landfills while providing essential funding for their community programs and services. Our commitment to the community is reflected in our motto, "Thrift Proud," which resonates with our loyal customer base and our dedicated team of over 22,000 members. To learn more about our family of thrift stores and our impact, please visit our website.

Position Overview

At Savers / Value Village, our Retail Store Associates play a vital role in delivering an exceptional experience for our Customers, Donors, and fellow Team Members. We are looking for both Full-Time and Part-Time Retail Store Associates.

What You Can Anticipate

  • The chance to celebrate diversity. Our team comprises individuals from various backgrounds, experiences, and perspectives, each contributing something unique.
  • To be part of a purpose-driven organization, recognized for its positive impact on the environment and local communities.
  • A commitment to the professional growth of our employees. With our ambitious expansion plans, we understand the importance of fostering the development of our team members.

Benefits Offered

Comprehensive onboarding and training from day one.

Our in-house training department, Savers University, provides extensive training for every team member, from new hires to senior executives. We develop around 90% of our training internally and collaborate with renowned providers to enhance our offerings.
  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off for leisure or personal interests
  • A variety of mental health services to support you in managing daily life

Value Village is committed to equitable and accessible employment practices. We will accommodate individuals with disabilities during the recruitment, assessment, and hiring process by providing reasonable accommodations upon request and through consultation throughout the process. We continuously review our recruitment policies and procedures to ensure compliance with accessibility standards.
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