Food Service Manager

24 hours ago


Sherwood Park, Alberta, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that high-quality food and excellent customer service are consistently delivered.

Key Responsibilities
  • Supervise and coordinate the activities of food preparation staff, ensuring that food is prepared and served in a timely and efficient manner.
  • Train and develop staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles effectively.
  • Monitor and maintain high standards of food quality, presentation, and customer service, ensuring that our customers receive an exceptional dining experience.
  • Prepare and manage budgets, forecasts, and reports, ensuring that financial targets are met and exceeded.
  • Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Maintain accurate records of stock, sales, and wastage, ensuring that our inventory is managed effectively and efficiently.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a food service or related role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of food safety and sanitation procedures.


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