Payment Processing Specialist
2 months ago
About goeasy Ltd.
goeasy Ltd. is a leading financial services company that provides consumer lending and leasing solutions to everyday Canadians. As a publicly traded company on the TSX, we have a strong track record of growth and innovation.
Job Summary
We are seeking a highly skilled Payment Processing Administrator to join our Central Administration Department. This role will be responsible for processing payments, managing customer accounts, and providing exceptional customer service.
Key Responsibilities
- Process manual payments to customer accounts
- Manage incoming and eTransfer payments
- Process recurring visa debit payments and reversals
- Complete goeasy tickets within our ticketing portal and provide excellent customer service
- Support management with day-to-day requirements
- Provide backup coverage to other peers within the Central Administration Department
Requirements
- 1-3 years' experience in the financial services industry in a related role
- Intermediate experience working with Microsoft products, specifically Word, Excel, and Outlook
- Basic accounting knowledge
- Analytical and problem-solving skills
- Ability to think outside the box
- Excellent attention to detail and accuracy
- Experience working in a fast-paced environment
- Able to work as part of a team and independently with minimum supervision
- Ability to multitask
- Adapts well to change
- Exceptional communication skills (both written and verbal English)
- Able to work under pressure and meet tight deadlines
- Ability to make decisions independently
- Ability to create a sense of urgency in work and react quickly and appropriately to problems
Working Conditions
Operating hours are 8:30 am to 5:00 pm, Monday to Friday in the office, these hours are subject to change based on our business requirements.
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