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Security Operations Manager
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Security Manager
2 months ago
Key Responsibilities:
* Develop and maintain strong client relationships by identifying and creating strategies to continuously exceed client expectations
* Primary point of contact for day-to-day operations regarding the contract
* Oversee the execution of client and external stakeholders' needs and uphold contract obligations
* Proactively understand and manage client and external stakeholders' expectations for service needs and delivery
* Ensure a high standard of performance and strong customer service focus from employees
* Monitor business margins on a monthly basis to ensure profitability and efficiency
* Maintain Paladin's Occupational Health and Safety program
* Create, manage, and participate in emergency management plans with the security team and direct staff during incident response activities
* Provide disciplinary action, mentoring, and professional development to all frontline staff
* Work with People and Culture to ensure staffing levels are maintained to meet contractual obligations
* Maintain effective communication, information flow, and rapport between all team members
Requirements:
* Post-secondary education in Business Administration or Security Management, or proven relatable experience
* Certified Healthcare Protection Administrator or Certified Protection Professional designations through IAHSS/ASIS is an asset
* Minimum of five years managerial experience with a demonstrated history of progressive management responsibilities
* Solid understanding of gap analysis and action plans
* Demonstrates a clear understanding and application of the criminal code and provincial regulations as they relate to security
* Experience in law enforcement, protective services, or security management is an asset
* Proven ability to build and maintain strong working relationships both internally and externally
* Demonstrates out-of-the-box and solution-oriented thinking
* Comfortable conducting meetings, presenting, and leading issue-resolution seminars with senior management and clients
* Demonstrates strong leadership capabilities and has a proven maturity
* Valid Class 5 unrestricted driver's license
What We Offer:
* An opportunity to join one of Canada's Best Managed Companies
* A competitive compensation package based on previous experience
* A company leading in Quality Standards with a 360-Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards
* Access to all support systems, including our three 24/7 Operations Centers and our National Quality Standards and Support Team
* Company-paid professional development programs
* A dynamic and challenging opportunity in a performance-based company with limitless opportunity for personal career growth
Benefits:
* Medical Insurance
* Life Insurance
* Dental Insurance
* Paid Vacation
This job reports to the Operations Manager.
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1
