Security Operations Manager
2 weeks ago
The Security Operations Manager is responsible for overseeing all day-to-day operations and ensuring compliance with all contractual obligations of the company. This is a full-time position that works on a 4 on 4 off rotation.
Key Responsibilities
First point of contact for Operations, Zone Supervisors, Clients, and front line employees for any incident, emergency, or inquiry
Responsible for management level response to incidents and emergencies, while liaising with local authorities and regulatory agencies, depending on the incident
Investigate and report on all occupation health & safety incidents following the procedures set out in the corporate OH&S manual
Oversees site training to ensure all staff posted at Paladin Security sites are familiar with the site's operation, post orders, and duties
Ensures that all security guards are dressed professionally and, in a manner, consistent with Paladin Security's policies on dress and deportment
Provides coaching and disciplinary action to an employee whose actions are inconsistent with the goals, the policies, or the procedures of Paladin Security
Responsible for the maintenance of Paladin's Occupational Health and Safety program for all site binders
Monitor, identify and report any health and safety deficiencies on their site, and instruct all staff in good work safe practices
Ensures all reports generated by Paladin Security staff members (incident reports, memo books, daily reports) are completed in accordance with Paladin's high standards
Communicates appropriate information to Operations as needed to ensure any outstanding issues are dealt with in a timely fashion
Monitor daily and nightly incident reports to ensure both relevancy and accuracy
Requirements
Completion of high school diploma required; undergraduate degree an asset
Prior security and/or law enforcement experience is an asset
Minimum of two years supervisory experience with a demonstrated history of progressive management responsibilities
Working knowledge of appropriate legislation and provincial/national standards on fire safety, security, and protection of privacy is considered an asset
Valid Class 5 Alberta Driver's License - no more than 5 demerit points
Valid Alberta Security License
Must have strong leadership, time management and organizational skills
Proficiency in Microsoft Office software
Strong communication skills, both verbal and written
Proven ability to build and maintain strong working relationships both internally and externally
Education Requirements
High School Diploma/GED
Certification Requirements
Valid Unrestricted Alberta Driver's License
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