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Care Team Coordinator

2 months ago


Owen Sound, Canada Closing the Gap Healthcare Group Full time

About the Role:

Closing the Gap Healthcare Group is seeking a highly skilled and compassionate Care Team Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the delivery of exceptional client-centered care.

Key Responsibilities:

  • Coordinate visits and communication with our healthcare providers to ensure seamless care delivery.
  • Provide empathetic client service and administrative support to maintain accurate records and ensure efficient operations.
  • Schedule and coordinate service providers to meet client needs, ensuring timely and effective care delivery.
  • Triaging calls to ensure effective call management and provide support to internal and external customers.
  • Perform data entry requirements for all clients using our computer system, ensuring accurate and up-to-date records.

Requirements:

  • Outstanding commitment to providing excellent client-centered customer service.
  • Effective verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Precise attention to detail and efficiency in data entry, with a strong understanding of medical terminology.
  • Computer and phone literacy, with experience in medical administration and office software.
  • Team-oriented approach, with a strong ability to work effectively with other team members.

What We Offer:

  • Competitive total compensation package, including a comprehensive benefits plan.
  • Generous vacation package and opportunities for professional growth and development.
  • A culture of performance recognition and appreciation, with a commitment to excellence in all aspects of our work.